Without hesitation and before showering or taking off his gear, Joyce requested a meeting with Galarraga and his President/General Manager. The reluctant pitcher and his employer met Joyce, who admitted his mistake and apologized to the pitcher. Joyce had tears in his eyes and expressed how terrible he felt about his mistake. Galarraga appreciated the honesty and gave his forgiveness. The next day, Joyce made a public apology to Galarraga and his manager during the pre-game exchange of lineups and expressed his contrition. Galarraga patted him on the shoulder, and the next game began.
A man of greatness is not perfect. No man is. If you make a mistake, admit it. Immediately. Apologize, and request understanding. A man of greatness accepts an apology, and life continues. It wasn’t a perfect game, but it was a perfect display of mutual respect and exemplary sportsmanship.
From September 2010, http://raising-a-man.tumblr.com