The reality television series "Kitchen Nightmares" concerns acclaimed chef Gordon Ramsay and his attempts to salvage a restaurant in crisis. More times than not, the crux of the crisis is a fractured family dealing with a communication crisis. In order to save the struggling business, Ramsay must first heal the broken family.
The same is true of a team. Any team, no matter how successful, must be viewed as an extended family in order to ascend to the highest of heights. Expand the definition of "family" beyond the literal "must be a blood relative." Embrace the concept that anyone wearing the same uniform is, in reality, a member of your family. Extend your reach beyond conventional genealogical limits and welcome a large family into your life. The better the family, the greater the likelihood you'll avoid the nightmare of dysfunction.